Subject: Ticket Assigned - Conversation with jisha thomas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Nov 2020 20:43:30 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jisha thomas jisha thomas                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:54 PM, 15th Nov                     jisha thomas                    I returned some products on 5 days back , but I did not receive the refund           11:56 PM, 15th Nov                     jisha thomas                    Hello           11:57 PM, 15th Nov                   Bot                   أهلا مرة أخرى!           11:57 PM, 15th Nov                     jisha thomas                    Hello, please in english           11:59 PM, 15th Nov                     jisha thomas                    Hello           12:02 AM, 16th Nov                   Bot                   أهلا مرة أخرى!           12:02 AM, 16th Nov                     jisha thomas                    Please in English           12:02 AM, 16th Nov                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .  How may I help you?           12:40 AM, 16th Nov                   Mohammad                   Looks like we are not connected.  Please feel free to reach out to us or you can drop us an email Thank you for shopping with us           12:43 AM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1696177