Subject: Ticket Assigned - Conversation with adiba
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Nov 2020 20:41:26 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with adiba adiba                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  adiba Bot:  Hi Adiba ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505911170            11:28 PM, 15th Nov                     adiba                    ?           11:34 PM, 15th Nov                   Mohammad                   Hi Adiba ,thank you for contacting us. I'm Shafeeque .  How may I help you?           12:34 AM, 16th Nov                   Mohammad                   Looks like we are not connected.  Please feel free to reach out to us or you can drop us an email Thank you for shopping with us           12:41 AM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1696166