Subject: Ticket Assigned - Conversation with mary jane taguiling
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Nov 2020 19:31:53 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mary jane taguiling mary jane taguiling                    Bot:  Hi again! Bot:  Please enter your name Customer:  yes that is my order numbr 9611230789 Bot:  Please enter your name Customer:  mary jane taguiling Bot:  Hi Mary Jane Taguiling ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:09 PM, 15th Nov                     mary jane taguiling                    I was able to get a refund from the one i returned to splash last nov.13 bu i haven't received the refund from the one i returned last nov.9           11:11 PM, 15th Nov                   Mohammad                    Hi mary,thank you for contacting us. I'm Shafeeque .I will be happy to help you.            11:23 PM, 15th Nov                   Mohammad                   As per the record the refund of AED 93.50 has been initiated on 09/11/2020 will take 4-15 business days to credit to your account.           11:28 PM, 15th Nov                   Mohammad                   Is there anything else that i can assist you with ?           11:28 PM, 15th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:31 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1695970