Subject: Ticket Assigned - Conversation with ok
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 23:39:46 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ok ok                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ok Bot:  Hi Ok ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver            03:18 AM, 15th Nov                     ok                    /startOver           03:18 AM, 15th Nov                   Bot                   يرجى إدخال اسمك           03:18 AM, 15th Nov                     ok                    Ok           03:18 AM, 15th Nov                   Bot                   مرحبًا Ok، ماذا تحتاج للمساعدة؟           03:19 AM, 15th Nov                     ok                    I don't know Arabic           03:19 AM, 15th Nov                   Bot                   مرحبًا Ok، ماذا تحتاج للمساعدة؟           03:19 AM, 15th Nov                     ok                    Whay           03:19 AM, 15th Nov                   Bot                   مرحبًا Ok، ماذا تحتاج للمساعدة؟           03:19 AM, 15th Nov                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .  How may I help you?           03:22 AM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1691275