Subject: Ticket Assigned - Conversation with shoukath p
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 22:52:05 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shoukath p shoukath p                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shoukath p Bot:  Hi Shoukath P ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  Yes Bot:  Happy to help. Customer:  My order is not collting Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Shoukath P ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6241686796 Bot:   Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0538143447            02:41 AM, 15th Nov                   Mohammad                   Hi Shoukath,thank you for contacting us. I'm Shafeeque .  How may I help you?           02:42 AM, 15th Nov                     shoukath p                    Pls contact  time is 12pm  next7pm           02:43 AM, 15th Nov                     shoukath p                    Hi shafeeq           02:43 AM, 15th Nov                   Mohammad                   Yes , how are you           02:44 AM, 15th Nov                     shoukath p                    Fine           02:44 AM, 15th Nov                     shoukath p                    And you           02:44 AM, 15th Nov                   Mohammad                   fine           02:45 AM, 15th Nov                     shoukath p                    My order to day delivery           02:46 AM, 15th Nov                     shoukath p                    Pls call time12pm           02:46 AM, 15th Nov                     shoukath p                    And next 7pm           02:47 AM, 15th Nov                     shoukath p                    Ok           02:47 AM, 15th Nov                   Mohammad                   Do you want call from courier betee 12pm to 7 pm           02:48 AM, 15th Nov                     shoukath p                    Yes           02:48 AM, 15th Nov                   Mohammad                   Sure, We will inform the courier to contact you at the mentioned times           02:49 AM, 15th Nov                     shoukath p                    Ok           02:49 AM, 15th Nov                     shoukath p                    Thanks           02:49 AM, 15th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           02:50 AM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1691249