Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 21:21:42 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6240909766 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0594581702            01:02 AM, 15th Nov                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .  How may I help you?           01:03 AM, 15th Nov                     hi                    6240909766- its my order number i track this order in the afternoon and it was out for delivery and now 30 mins ago i recieved msg that u r enable to deliver my item and will try again tomorrow           01:04 AM, 15th Nov                     hi                    But no one contact me to deliver..?           01:04 AM, 15th Nov                     hi                    Tomorrow i will be at Hospital for full day so how i will recieve..?           01:04 AM, 15th Nov                     hi                    Can you provide me with driver mobile no so i can contact him directly and arrange?           01:05 AM, 15th Nov                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           01:07 AM, 15th Nov                     hi                    Okay           01:07 AM, 15th Nov                   Mohammad                   Thank you for holding up            01:07 AM, 15th Nov                   Mohammad                   We are sorry that we are not having courier partner No. however he will contact you before delivery and you may contact him on the number he contacted you today.           01:09 AM, 15th Nov                     hi                    He didn't contact me buddy           01:10 AM, 15th Nov                     hi                    No Msg no call           01:11 AM, 15th Nov                     hi                    At time of order i gave my office address in Sulaimaniya and next 2-3 days i will be at hospital so my question is if he will be able to deliver at new address or he cannot..?           01:12 AM, 15th Nov                   Mohammad                   Once he calls you , you can ask him to deliver at new address or you can send somebody to receive the order on your behalf           01:16 AM, 15th Nov                     hi                    Thank you           01:17 AM, 15th Nov                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.           01:17 AM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1691131