Subject: New Reply Received - order status delivered but the items not delivered to the the customer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Dec 2019 11:31:24 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  order status delivered but the items not delivered to the the customer  Ticket comment <span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Dear team, <br>
<br>
Well noted and received. We will check with our team and revert back to you ASAP.</span></span></span></span></span></span></span><br>
<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Reflected </span></span></span></span></span></span></span><br>
<br>
<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Best regards </span></span></span></span></span></span></span><br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>7/12/2019 12:40 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#320211] - order status delivered but the items not delivered to the the customer<br>
<br>
<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/320211" rel="noreferrer">#320211</a> raised by shahzad.ata ([email-masked]).</div>
</div>

<div dir="ltr">
<div dir="ltr">Hi Team<br>
<br>
With reference to the<br>
Order No:​6454739654<br>
Tracking ID: ​S000306341183 / S000283844065<br>
​customer claims that he did not receive any item while it shows delivered .<br>
Kindly ​provide proof of delivery.<br>
<br>
Warm Regards<br>
<br>
Shafeeque<br>
<br>
<br>
<br>
<br>
<br>
 </div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sat, 7 Dec at 12:30 AM <span class="separator">, shahzad.ata &lt;[email-masked]&gt; wrote: </span>

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<table style="margin-left:auto;margin-right:auto">
<tbody>
	<tr>
	<td>
	<table style="margin:0px auto;background:#f4f8fa;padding:0 15px;min-width:500px;margin:0px">
	<tbody>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>Hi</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:06 AM, 07th Dec</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>I didn’t receive my orders and it’s showing fake status</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:06 AM, 07th Dec</div>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div> Hi,thank you for contacting u. I'm Shafeeque .I will be happy to help you. </div>
		</div>

		<div style="color:#999999;font-size:11px">12:07 AM, 07th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div> Can you please provide the Order no.so that we can help you properly.</div>
		</div>

		<div style="color:#999999;font-size:11px">12:07 AM, 07th Dec</div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px"><img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_e93b0b4b7e323667285d95f85c6b2682883be0adca81a83be7c10d1471239147/img_1575662996610.png"></div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:09 AM, 07th Dec</div>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>Please find above</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:10 AM, 07th Dec</div>
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		<tr></tr>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>Thank you for your order. Order 6454739654 for flormar Jelly Look Nail Enamel... +2more item(s) for SAR 32.0 is confirmed. Expect delivery by 05-12-2019.</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:11 AM, 07th Dec</div>
		</td>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>Not received till date</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:11 AM, 07th Dec</div>
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		<tr></tr>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>Thank you for your order. Order 6454354022 for Philips Avent Feeding Milk Bot... +2more item(s) for SAR 75.2 is confirmed. Expect delivery by 03-12-2019.</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:12 AM, 07th Dec</div>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>This one also not received</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:12 AM, 07th Dec</div>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>May I request you to please stay on-hold while I retrieve the information.</div>
		</div>

		<div style="color:#999999;font-size:11px">12:14 AM, 07th Dec</div>
		</div>
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		<tr></tr>
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		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>Okay</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:14 AM, 07th Dec</div>
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		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>Thank you for holding up </div>
		</div>

		<div style="color:#999999;font-size:11px">12:19 AM, 07th Dec</div>
		</div>
		</td>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>What’s updates??</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:19 AM, 07th Dec</div>
		</td>
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		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>can you please tell how many item you received</div>
		</div>

		<div style="color:#999999;font-size:11px">12:19 AM, 07th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>Nothing received till date</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:19 AM, 07th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>No one call</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:20 AM, 07th Dec</div>
		</td>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>For both items</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:20 AM, 07th Dec</div>
		</td>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>Orders</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:20 AM, 07th Dec</div>
		</td>
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		<tr></tr>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>any item did not relieve</div>
		</div>

		<div style="color:#999999;font-size:11px">12:20 AM, 07th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>When I will receive orders</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:21 AM, 07th Dec</div>
		</td>
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		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>Please confirm</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:21 AM, 07th Dec</div>
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		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>kindly confirm that have you received any item from both the orders or not?</div>
		</div>

		<div style="color:#999999;font-size:11px">12:22 AM, 07th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>Hi, I'm not getting a response from you. Are we still connected?</div>
		</div>

		<div style="color:#999999;font-size:11px">12:24 AM, 07th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>I didn’t receive any items for both orders</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:25 AM, 07th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>Till now</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:26 AM, 07th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>thank you for you information</div>
		</div>

		<div style="color:#999999;font-size:11px">12:26 AM, 07th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>Kindly share your registered email id and we will escalate this issue to the concern team</div>
		</div>

		<div style="color:#999999;font-size:11px">12:27 AM, 07th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;color:#333;color:#3f3f46">
		<div> </div>

		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px">shahzad.ata</div>

		<div> </div>
		<img src="https://images.freshchat.com/30x30es.freshchat.com/30x30/fresh-chat-names/anonymous.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px">
		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:300px;padding:12px">
		<div>[email-masked]</div>
		</div>

		<div style="color:#999999;font-size:11px;margin-left:33px">12:28 AM, 07th Dec</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div> we apologise for the inconvenience</div>
		</div>

		<div style="color:#999999;font-size:11px">12:29 AM, 07th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
		<tr style="border:none">
		<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
		<div>
		<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px">Mohammad</div>
		<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/M.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px">
		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:300px;padding:12px">
		<div>wee will get back on email once we get an upadate</div>
		</div>

		<div style="color:#999999;font-size:11px">12:29 AM, 07th Dec</div>
		</div>
		</td>
		</tr>
		<tr></tr>
	</tbody>
	</table>
	</td>
	</tr>
	<tr>
	<td>
	<table style="margin:10px auto;padding:0 20px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;color:#333;line-height:1.4;margin:0px;min-width:100%">
	<tbody>
		<tr>
		<td style="text-align:center"><span style="font-size:13px;color:#999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/open/conversation/298629509769819" style="font-weight:500;color:#999;text-decoration:none" rel="noreferrer">Freshchat</a></span></td>
		</tr>
	</tbody>
	</table>
	</td>
	</tr>
</tbody>
</table>
</div>
</blockquote>
</div>
</div>
<br>
</div>
<div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/320211