Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Dec 2019 19:51:29 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi i need help to return my order please assist me.i just need to change size only           11:30 PM, 01st Dec                   Mohammad                    Hi,thank you for contacting u. I'm Shafeeque .I will be happy to help you.            11:31 PM, 01st Dec                   Mohammad                    Can you please provide the Order no.so that we can help you properly.           11:31 PM, 01st Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           11:33 PM, 01st Dec                     User                    Yes im sorry           11:35 PM, 01st Dec                     User                    This is the order no.6454138489           11:36 PM, 01st Dec                     User                    Date nov.26-19           11:36 PM, 01st Dec                     User                    Lee cooper skinny jeans with pocket detail belt loops           11:37 PM, 01st Dec                     User                    I order size 32           11:37 PM, 01st Dec                     User                    Can i change size only 28           11:38 PM, 01st Dec                   Mohammad                   We apologise for the delay in response           11:40 PM, 01st Dec                   Mohammad                   Sorry exchange is not available on this product           11:40 PM, 01st Dec                     User                    Its ok           11:40 PM, 01st Dec                     User                    How many days do i can change my order?           11:41 PM, 01st Dec                   Mohammad                   have you received           11:42 PM, 01st Dec                     User                    Yes           11:42 PM, 01st Dec                     User                    Yesterday           11:42 PM, 01st Dec                   Mohammad                   within 14 days           11:42 PM, 01st Dec                   Mohammad                   you can return           11:42 PM, 01st Dec                     User                    IIts big for me thats why i need to change size           11:42 PM, 01st Dec                     User                    I really like the jeans just i need is to change size           11:43 PM, 01st Dec                     User                    Well you please update me if you have stock           11:44 PM, 01st Dec                     User                    How about size 29? Do you have?           11:44 PM, 01st Dec                   Mohammad                   May I request you to please stay on-hold while I retrieve the information.           11:45 PM, 01st Dec                     User                    OOk           11:46 PM, 01st Dec                   Mohammad                   You can enter your e-mail on the product page in the "Notify me" box to be notified when the product is available in stock.           11:46 PM, 01st Dec                     User                    [email-masked]           11:47 PM, 01st Dec                     User                    Please dont for get me           11:47 PM, 01st Dec                   Mohammad                   of course           11:49 PM, 01st Dec                   Mohammad                   Is there anything else that i can assist you with ?           11:49 PM, 01st Dec                     User                    Thank you.           11:49 PM, 01st Dec                     User                    Nothing           11:49 PM, 01st Dec                     User                    thank you so much           11:50 PM, 01st Dec                     User                    II well wait your update.           11:50 PM, 01st Dec                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           11:51 PM, 01st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/301360