Subject: Ticket Assigned - Conversation with Roasting Grapes
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 30 Nov 2019 18:28:08 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roasting Grapes Roasting Grapes                    can be the problem that the bank isn't saudi bank ?           10:06 PM, 30th Nov                     Roasting Grapes                    the bank is HSBC, but I made too many refunds on it and usually it take 5-7 working days           10:06 PM, 30th Nov                   Mohammad                    Hi,thank you for contacting u. I'm Shafeeque .I will be happy to help you.            10:07 PM, 30th Nov                     Roasting Grapes                    Hi           10:07 PM, 30th Nov                     Roasting Grapes                    can be the refund problem due to the bank isn't saudi bank ?           10:08 PM, 30th Nov                   Mohammad                   The amount has been refunded in this card  458832******8759           10:09 PM, 30th Nov                     Roasting Grapes                    yes but I still didn't get, usually refund take 5-7 days and i made refund many times, why this time take too much long           10:09 PM, 30th Nov                     Roasting Grapes                    you still here ?           10:11 PM, 30th Nov                   Mohammad                   refund has been processed on 09/11/2019           10:12 PM, 30th Nov                   Mohammad                   kindly check the statement from the bank           10:12 PM, 30th Nov                   Mohammad                   Is there anything else that i can assist you with ?           10:13 PM, 30th Nov                     Roasting Grapes                    yes, I made an order #6453716623 on 24 Nov, when it is expected to be ready ?           10:14 PM, 30th Nov                   Mohammad                   As i can see it is ready to shipped it will be delivered within 2-3 days           10:18 PM, 30th Nov                     Roasting Grapes                    Now pass 5 working day and still not ready so shall i have to wait for more 2-3 days ?           10:19 PM, 30th Nov                   Mohammad                   We are really sorry for that           10:23 PM, 30th Nov                   Mohammad                   it will be delivered within 2-3 days           10:23 PM, 30th Nov                   Mohammad                   Is there anything else that i can assist you with ?           10:25 PM, 30th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:27 PM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/296841