Subject: Ticket Assigned - Conversation with reine_lili22
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 29 Nov 2019 20:25:48 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with reine_lili22 reine_lili22                    Hello,           12:12 AM, 30th Nov                     reine_lili22                    please I would like to ask about my order           12:12 AM, 30th Nov                   Mohammad                   Hi,thank you for contacting u. I'm Shafeeque . 
How may I help you?           12:12 AM, 30th Nov                     reine_lili22                    I made an order from Centrepoint on Friday November 22,           12:13 AM, 30th Nov                     reine_lili22                    I was supposed to receive it by 28/11/2019           12:13 AM, 30th Nov                   Mohammad                    Can you please provide the Order no.so that we can help you properly.           12:14 AM, 30th Nov                     reine_lili22                    But I didn’t !!! I want to know what is the status of my order knowing that since I placed the order on Friday the status of the order in the application have not been updated!!!           12:15 AM, 30th Nov                     reine_lili22                    My order number is:           12:15 AM, 30th Nov                   Mohammad                   Can you please provide the Order no.so that we can help you properly.           12:16 AM, 30th Nov                     reine_lili22                    6453185530           12:16 AM, 30th Nov                   Mohammad                   we are sorry this is delayed more that usual time           12:18 AM, 30th Nov                   Mohammad                   we will raise this this to the concern team           12:18 AM, 30th Nov                   Mohammad                   and you will be updated on mail           12:19 AM, 30th Nov                   Mohammad                   Kindly share your registered email id for further assistance.           12:19 AM, 30th Nov                     reine_lili22                    Exactly!!!  Ironically I made an order from max on Wednesday and they contacted me to receive it by Sunday at most !! So how come I still didn’t receive my Centrepoint order !!!           12:19 AM, 30th Nov                     reine_lili22                    My email is:           12:20 AM, 30th Nov                     reine_lili22                    [email-masked]           12:20 AM, 30th Nov                     reine_lili22                    And this is the mobile number I used :           12:21 AM, 30th Nov                     reine_lili22                    +966503676992           12:21 AM, 30th Nov                   Mohammad                   Thank you for sharing the email id           12:21 AM, 30th Nov                   Mohammad                   Is there anything else that i can assist you with ?           12:21 AM, 30th Nov                     reine_lili22                    Can I l           12:21 AM, 30th Nov                     reine_lili22                    can I please know the status of my order  if it is possible??           12:22 AM, 30th Nov                   Mohammad                   till now it is submitted to warehouse           12:23 AM, 30th Nov                     reine_lili22                    I want to know what happened ! Did they cancel it or what           12:23 AM, 30th Nov                     reine_lili22                    Mmm ok           12:23 AM, 30th Nov                     reine_lili22                    is there any problem in the order !?           12:23 AM, 30th Nov                   Mohammad                   no it is not cancelled           12:23 AM, 30th Nov                   Mohammad                   there was some issue due to which order could not  be shipped           12:24 AM, 30th Nov                   Mohammad                   we will raise this this to the concern team           12:25 AM, 30th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           12:25 AM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/293252