Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 29 Nov 2019 14:40:05 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi there           06:25 PM, 29th Nov                   Mohammad                   Hi,thank you for contacting u. I'm Shafeeque . 
How may I help you?           06:29 PM, 29th Nov                     User                    This is regardt exchanging of a baby product in your Royal Plaza Mall, Barwa, Qatar branch           06:31 PM, 29th Nov                   Mohammad                   Sorry we are online customer support we are not having any information about store products kindly visit the store for more information.           06:32 PM, 29th Nov                     User                    I am not asking you for product information           06:32 PM, 29th Nov                     User                    This is regarding bad behaviour of Max staff with my family           06:33 PM, 29th Nov                   Mohammad                    we apologise for the misbehaviour           06:34 PM, 29th Nov                   Mohammad                   kindly call on 800629823           06:34 PM, 29th Nov                   Mohammad                   for better help           06:34 PM, 29th Nov                   Mohammad                   Is there anything else that i can assist you with ?           06:35 PM, 29th Nov                     User                    This number is of which country?           06:35 PM, 29th Nov                   Mohammad                   We're sorry, but at the moment, we only serve  within the UAE.           06:36 PM, 29th Nov                     User                    Whom I am supposed to contact for Qatar?           06:36 PM, 29th Nov                   Mohammad                   kindly visit the store for more details           06:36 PM, 29th Nov                   Mohammad                   Sorry we are not having any information           06:37 PM, 29th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           06:39 PM, 29th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/292355