Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 Nov 2019 15:30:49 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           07:04 PM, 27th Nov                     User                    Tell me about your return policy           07:05 PM, 27th Nov                   Mohammad                    Hi,thank you for contacting u. I'm Shafeeque .I will be happy to help you.            07:12 PM, 27th Nov                   Mohammad                   You can return your product within 14 days using one of the following options:
1- You can call our customer support team at (800- 8006927) to book your returned product.  2- You can also book the returned product online by logging in to your account, going to the order book, and then clicking on "Order Number" from this page (https://www.centrepointstores.com/ae/en/). That you want to return.

3- You can visit the nearest Centrepoint branch and return the product to the branch.           07:14 PM, 27th Nov                     User                    Is it possible to check the size of a product offline           07:15 PM, 27th Nov                     User                    I need a pair of sneakers           07:15 PM, 27th Nov                     User                    I donno what exactly my size is           07:15 PM, 27th Nov                   Mohammad                    we apologise for the delay           07:23 PM, 27th Nov                     User                    No problem           07:23 PM, 27th Nov                   Mohammad                   sorry but you can visit the nearest store to check the size           07:23 PM, 27th Nov                     User                    Is all product which is shown online available in stores           07:24 PM, 27th Nov                   Mohammad                   Sorry we are online customer support we are not having any information about store products kindly visit the store for more information.           07:26 PM, 27th Nov                   Mohammad                   Is there anything else that i can assist you with ?           07:28 PM, 27th Nov                     User                    Thankyu           07:29 PM, 27th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           07:30 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/285259