Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Nov 2019 18:05:48 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:41 PM, 25th Nov                   Bot                   Hi again!           09:42 PM, 25th Nov                     User                    I  want to cancel my order           09:42 PM, 25th Nov                     User                    I recvd           09:42 PM, 25th Nov                     User                    can u please refund           09:42 PM, 25th Nov                     User                    i want to return           09:42 PM, 25th Nov                     User                    6452389138           09:43 PM, 25th Nov                     User                    My order number           09:43 PM, 25th Nov                     User                    U there           09:44 PM, 25th Nov                     User                    Hello           09:44 PM, 25th Nov                   Bot                   أهلا مرة أخرى!           09:44 PM, 25th Nov                     User                    speak in English           09:44 PM, 25th Nov                   Mohammad                    Hi,thank you for contacting u. I'm Shafeeque .I will be happy to help you.            09:45 PM, 25th Nov                     User                    Yes           09:45 PM, 25th Nov                     User                    i want to return refund           09:45 PM, 25th Nov                   Mohammad                   Sorry           09:46 PM, 25th Nov                     User                    what           09:46 PM, 25th Nov                     User                    i want to return my order           09:46 PM, 25th Nov                     User                    please refund           09:46 PM, 25th Nov                   Mohammad                   As i can see this is non returnable item           09:46 PM, 25th Nov                     User                    Why           09:46 PM, 25th Nov                     User                    why what is my fault           09:47 PM, 25th Nov                     User                    this is not that item           09:47 PM, 25th Nov                     User                    which i order           09:47 PM, 25th Nov                   Mohammad                   It is WWD item which is not returnable           09:55 PM, 25th Nov                   Mohammad                   May i know why do you want to return           09:55 PM, 25th Nov                     User                    What do u mean by wwd item           09:57 PM, 25th Nov                     User                    this is change           09:57 PM, 25th Nov                     User                             09:57 PM, 25th Nov                     User                    ???           09:58 PM, 25th Nov                   Mohammad                   in the terms and conditions of the item it is written that it is non returnable item           10:01 PM, 25th Nov                   Mohammad                   May i know why do you want to return           10:01 PM, 25th Nov                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           10:03 PM, 25th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:05 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/277751