Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 25 Nov 2019 13:09:28 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:59 PM, 25th Nov                     User                    I had requested for return items from baby shop and max... Last week. Yet no one came to pick           01:00 PM, 25th Nov                   Mohammad                    Hi, Thank you for contacting us. How may I help you?           01:03 PM, 25th Nov                   Mohammad                    Amir is here to help you           01:03 PM, 25th Nov                     User                    I requested for return items last week           01:04 PM, 25th Nov                     User                    No one came to pick up           01:04 PM, 25th Nov                     User                    I requested the return same day of my purchase           01:04 PM, 25th Nov                     User                    I Mean same day of recieving the item
 s.           01:05 PM, 25th Nov                   Mohammad                    Kindly provide us with your order number?           01:06 PM, 25th Nov                     User                    9760812574           01:08 PM, 25th Nov                     User                    9760794579           01:09 PM, 25th Nov                   Mohammad                    which one?           01:09 PM, 25th Nov                     User                    These are the order numbers           01:09 PM, 25th Nov                     User                    Both           01:09 PM, 25th Nov                   Mohammad                    Okay           01:09 PM, 25th Nov                     User                    The first one is from babyshop and second one from. Max           01:10 PM, 25th Nov                   Mohammad                    May I request you to please stay on-hold while I retrieve the information.           01:13 PM, 25th Nov                   Mohammad                    Dear custo
 mer           01:17 PM, 25th Nov                     User                    Ok           01:17 PM, 25th Nov                   Mohammad                    The delivery partner tried to contact you           01:17 PM, 25th Nov                     User                    When? I didn't recieve any call           01:18 PM, 25th Nov                     User                    I have my call list of this month. Let me know when he called. I will immediately check. Coz I haven't missed any call last 2 weeks.           01:20 PM, 25th Nov                   Mohammad                    It is what they updated on their site           01:23 PM, 25th Nov                     User                    Oh.... So can the order be returned now           01:24 PM, 25th Nov                   Mohammad                    Yes           01:24 PM, 25th Nov                     User                    What's the process... Do I have request return once more or what is it           01:25 PM, 25th Nov            
        Mohammad                    We are providing you Aramex contact, communicate with them to schedule the pick up           01:25 PM, 25th Nov                     User                    Ok           01:25 PM, 25th Nov                   Mohammad                    04-8706070           01:26 PM, 25th Nov                   Mohammad                    you can contact them on this           01:26 PM, 25th Nov                   Mohammad                    Is there anything else I can help you with?           01:27 PM, 25th Nov                   Mohammad                    It was a pleasure assisting you. Thank you for shopping with us.           01:27 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/275896