Subject: New Reply Received - (COMPLAIN) NOT ABLE TO USE GIFT VOUCHERS. Re: Congrats! Here’s your Gift Voucher
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 25 Nov 2019 12:05:25 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  (COMPLAIN) NOT ABLE TO USE GIFT VOUCHERS. Re: Congrats! Here’s your Gift Voucher  Ticket comment <div dir="auto">Dear Sir.</div>
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<div dir="auto">Thats the exactly my point that at the time of purchase my order from which i got this voucher there was no any condition like this that you can use this voucher above purchase of 300 aed now why this condition after making purchase ?</div>
<div dir="auto">This is totally unfair if there was any condition you must be mention it before giving this voucher at the time of that purchase order so i was clear that this voucher will be useless for me but that time i calculate that this voucher can be deducted as discount in my next order thats why i purchse now you must adjust this amount of aed.100 vouchers on any amount.</div>
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<div dir="auto">Waiting for your reply.</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Samsung Galaxy smartphone.</div></div>
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<div>-------- Original message --------</div>
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<div>From: Max &lt;[email-masked]&gt; </div>
<div>Date: 25/11/2019  3:53 am  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#267026] - (COMPLAIN) NOT ABLE TO USE GIFT VOUCHERS. Re: Congrats! Here’s your Gift Voucher </div>
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<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Hi Zainulabedien,</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style="box-sizing: border-box"></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Sorry for the late reply .</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Kindly accept our full apology for the inconvenience caused.</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style="box-sizing: border-box"></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We came to know that  this voucher can be used on purchases 300 AED and above . we request you make a purchase of 300 AED and apply the voucher and provide a screenshot in case there is any issue .</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>​Once again we apologise .</div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style="box-sizing: inherit; font-weight: inherit"></div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Feel free to reach out to us if you need any further assistance.</div>
<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style="box-sizing: inherit; font-weight: inherit"></div>
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<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>The Support Team</div>
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              On
              Sun, 24 Nov at  2:40 AM
              <span class="separator">,  Al Rai Trading Co.,(L.L.C).*Mr.Zainulabedien* &lt;[email-masked]&gt;  wrote:
              <div dir="auto">DEAR SIR/MADAM,</div>
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<div dir="auto">Waiting For The Solution From Your Side as Voucher Expiry Date is 4th December 2019.</div>
<div dir="auto">Please do the needful and soon as possible.</div>
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<div dir="auto">Thanks.</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Samsung Galaxy smartphone.</div></div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; </div>
<div>Date: 22/11/2019  10:55 pm  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#267026] - (COMPLAIN) NOT ABLE TO USE GIFT VOUCHERS. Re: Congrats! Here’s your Gift Voucher </div>
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<div dir="ltr" style='color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br></div>
<div dir="ltr" style='color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Thank you for getting in touch with us.</div>
<div dir="ltr" style='color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Kindly accept our full apology for the inconvenience caused.</div>
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<div dir="ltr" style='color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We are really sorry but this voucher can be used on purchases 300 AED and above . we are really sorrry we will raise this issue to the concern team and get back to you once we get an update.</div>
<div dir="ltr" style='color: rgb(51, 51, 51); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>​Once again we apologise .<br>
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