Subject: New Reply Received - تاخير في التوصيل
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 24 Nov 2019 10:05:54 +0000

Hi Mohammad shafeeque,  The customer has responded to the ticket.  تاخير في التوصيل  Ticket comment <div>Dear Team,<br>
<br>
<br>
Kindly note that we have attempted the delivery more than 3 times and the customer was not available.<br>
<br>
Best Regards 
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<span class="labelnormal"><span class="labelname_sf">Nariman Abu Sharkh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641;" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>24/11/2019 4:53 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#264669] - تاخير في التوصيل<br>
<br>
<br>
 
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<div dir="ltr">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/264669" target="_blank" rel="noreferrer">#264669</a>
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<div dir="ltr">Hi Team<br>
<br>
With reference to the<br>
Order No:6451652052<br>
Tracking ID: S000222627182<br>
the order was placed on 16-Nov-2019 but the status still show " Shipped". till the moment delivery is not made.<br>
Kindly contact the customer on 0551462446 and deliver the item within 24 hours because customer has to travel .<br>
<br>
Warm Regards<br>
<br>
Shafeeque</div>
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<blockquote class="freshdesk_quote">On Thu, 21 Nov at 7:42 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/264669" target="_blank" rel="noreferrer">#264669</a>
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<div dir="ltr">Hi Team<br>
<br>
With reference to the<br>
Order No:6451652052<br>
Tracking ID: S000222627182<br>
the order was placed on 16-Nov-2019 but the status still show " Shipped".<br>
Kindly contact the customer on 0551462446 and deliver the item within 24 hours because customer has to travel .<br>
<br>
Warm Regards<br>
<br>
Shafeeque</div>
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<blockquote class="freshdesk_quote">On Thu, 21 Nov at 7:35 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div>عملينا العزيز.<br>
<br>
شكرا لك على تواصلك معنا.<br>
<br>
هذا البريد الاكتروني متابعة لشكواكم على تأخير التوصيل لطلبكم رقم (6451652052).<br>
<br>
تقبل كامل اعتذارنا على التأخير الذي حصل، ولقد تم رفع طلب للتحقيق في الامر ونحن عاملون على حل هذه المشكلة في اسرع وقت ممكن.<br>
<br>
ونحن نعلم انك تتوقع أعلى مستويات الخدمة من شركتنا،كما نتأسف جدا بسبب عدم التزامنا بالمعايير الاساسية.<br>
<br>
نرجوا منكم السماح لنا لنعود إليكم بخصوص هذه المشكلة .<br>
<br>
شكرا لكم على صبركم وتعاونكم معنا<br>
<br>
اصدقائك<br>
فريق الدعم</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/264669