Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 23 Nov 2019 16:20:27 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           08:05 PM, 23rd Nov                   Bot                   Hi again!           08:05 PM, 23rd Nov                   Mohammad                   Hi,thank you for contacting u. I'm Shafeeque . 
How may I help you?           08:06 PM, 23rd Nov                     User                    Iam ordering baby stroller           08:06 PM, 23rd Nov                     User                    click and collect option is not available           08:06 PM, 23rd Nov                     User                    hello           08:09 PM, 23rd Nov                     User                    Are you there?           08:10 PM, 23rd Nov                   Mohammad                   yes           08:11 PM, 23rd Nov                     User                    I am ordering a stroller           08:11 PM, 23rd Nov                     User                    i could not get click and collect options           08:11 PM, 23rd Nov                     User                    why?           08:11 PM, 23rd Nov                   Mohammad                   the item is not available in the store           08:12 PM, 23rd Nov                   Mohammad                   therefore the option is not appearing           08:12 PM, 23rd Nov                   Mohammad                   Is there anything else that i can assist you with ?           08:13 PM, 23rd Nov                     User                    Anyway they can deliver in store right?           08:13 PM, 23rd Nov                     User                    i need it with fixing           08:13 PM, 23rd Nov                   Mohammad                    we apologise for the inconvenience           08:14 PM, 23rd Nov                     User                    whether it can be fixed or not?           08:14 PM, 23rd Nov                   Mohammad                   we will raise this issue to the concern team to deliver it soon           08:14 PM, 23rd Nov                   Mohammad                   of couse it will be fixed           08:15 PM, 23rd Nov                     User                    How i could inform o fix?           08:15 PM, 23rd Nov                   Mohammad                   have you received the item           08:17 PM, 23rd Nov                     User                    no iam going to order           08:17 PM, 23rd Nov                     User                    thats why i thought if i get from any shop i could fix it there itself           08:17 PM, 23rd Nov                   Mohammad                   after order they will provide you assembly           08:18 PM, 23rd Nov                     User                    ok           08:18 PM, 23rd Nov                   Mohammad                   Is there anything else that i can assist you with ?           08:18 PM, 23rd Nov                     User                    Same time during delivery they will do           08:19 PM, 23rd Nov                     User                    or another day?           08:19 PM, 23rd Nov                   Mohammad                   another day           08:19 PM, 23rd Nov                     User                    Any charges?           08:19 PM, 23rd Nov                   Mohammad                   they will call you           08:19 PM, 23rd Nov                   Mohammad                   free of cost           08:19 PM, 23rd Nov                   Mohammad                   Is there anything else that i can assist you with ?           08:19 PM, 23rd Nov                     User                    no           08:20 PM, 23rd Nov                     User                    thanks           08:20 PM, 23rd Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           08:20 PM, 23rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/270296