Subject: Ticket Assigned - Re: Your Click & Collect order is confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 22 Nov 2019 14:00:52 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your Click & Collect order is confirmed! Dear team,

I placed an order in online which is showing buy 1 get 1 free. And its a
pick order i went there in IBN BATTUTA to pick it up my order but they give
me one item only which is supposedly they give me to two items which i was
so disappointed why you put in online to buy 1 get 1 in online platform and
as a customer i was expecting that i get 2 items. Now how to resolve this
kind of issue? You will refund? Or you can give me my missing item as per
your online promotions? ASAP. And there is no receipt also. Disappointing.

Thanks and regards,
Khuram Shahzad

On Thu, 21 Nov 2019 5:03 pm Max Fashion, <[email-masked]> wrote:

> Your order number is 9761431826
> 
> <https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
> 
> Women
> <https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
> Men
> <https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
> Girls
> <https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
> Boys
> <https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
> Shoes
> <https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
> Inspiration
> <https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
>
> Your order has been successfully placed.
>
> Hi Khuram Shahzad, thanks for shopping with us.
> For your reference, your order number is 9761431826
> Here's what happens next:
> 1
>
> You'll receive an email and a text message when your order is ready to be
> collected.
> 2
>
> At your selected collection point, show us either this email, the text
> message you receive or the order confirmation in your Apple Wallet, along
> with your Emirates ID or passport.
> Collect your order from:
> Max, IBN Battuta Shopping Mall
> Address :
>
> IBN Battuta Shopping Mall, Tunisia Court, Dubai, United Arab Emirates
> Phone Number: +971 4 3685435
> Working hours :
>
> Saturday-Wednesday (9AM- 12AM) / Thursday-Friday(9AM-1AM)
> Get Directions
> <https://www.google.com/maps/dir/Current+Location/IBN%20Battuta%20Shopping%20Mall,%20Dubai,%20Discovery%20Gardens,%20Tunisia%20Court,%20United%20Arab%20Emirates?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en>
> Payment Method:
>
>
> xxxx xxxx xxxx 3857
> NINA RAZZEL RUIZ ELARE
>
> Order Details
>
> Item
>
> Description
>
> Total Price
>
> <https://www.maxfashion.com/ae/en/p/161624488?utm_source=hybris&utm_medium=email&utm_campaign=cnc_order_confirmation_AE_en>
> MAX
> Textured Slip On Shoes
> Color: Black
> Size: 41
> Quantity: 1 AED 70
> Subtotal: * AED 70*
> *Total* *AED 70*
> Your order could earn you 13 Shukrans.
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
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>
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>
> Reach out in 140 characters! We are *@maxfashionMENA*.
>
> *Call us on 800–MAXUAE (800-629823).*
> 7 days a week, 24 hours a day
> 
> © 2019 Retail World Limited
> Privacy Policy
> <https://www.maxfashion.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
> | Terms & Conditions
> <https://www.maxfashion.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_order_confirmation_AE_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/266997