Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Nov 2019 18:39:38 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           09:30 PM, 20th Nov                     User                    r u there           09:30 PM, 20th Nov                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .
How may I help you?           09:32 PM, 20th Nov                     User                    hi           09:32 PM, 20th Nov                     User                    atmost disapointed           09:32 PM, 20th Nov                     User                    your resoluation           09:32 PM, 20th Nov                     User                    I called customer care           09:32 PM, 20th Nov                     User                    for linking           09:32 PM, 20th Nov                     User                    my shukran card to this account           09:33 PM, 20th Nov                     User                    he said wait for 10 mints           09:33 PM, 20th Nov                     User                    after you link like that           09:33 PM, 20th Nov                     User                    nothing           09:33 PM, 20th Nov                     User                    working           09:33 PM, 20th Nov                     User                    r 
 u there           09:33 PM, 20th Nov                     User                    my careem code not working           09:34 PM, 20th Nov                     User                    my email id : [email-masked]           09:35 PM, 20th Nov                     User                    my phone number: 0504341782           09:35 PM, 20th Nov                     User                    if possible call me           09:35 PM, 20th Nov                   Mohammad                   Can you please give us some time to check           09:50 PM, 20th Nov                   Mohammad                   can you please share the screen shot of the error?           09:53 PM, 20th Nov                     User                    ok           09:58 PM, 20th Nov                     User                             10:03 PM, 20th Nov                     User                             10:04 PM, 20th Nov                     User                    this is regarding careem promcode           10:04 PM,
  20th Nov                     User                    r u there ?           10:07 PM, 20th Nov                   Mohammad                   Thank you for sharing the screen shot           10:13 PM, 20th Nov                     User                    its too late           10:14 PM, 20th Nov                     User                    bor           10:14 PM, 20th Nov                     User                    bro           10:14 PM, 20th Nov                     User                    please fix my issues           10:14 PM, 20th Nov                   Mohammad                   Our conern team updated us that in the sale time order can not be placed using Shukran card but if you have the Shukran amount it will automatically included.           10:16 PM, 20th Nov                     User                    please focused my query dear           10:17 PM, 20th Nov                     User                    I have been telling shukran card is not able linked           10:17 PM, 20th 
 Nov                     User                    like that I said again you telling me same point what is use of this chating           10:17 PM, 20th Nov                     User                    I wanted to fix careem vocher and shukran card to be linked to my account           10:18 PM, 20th Nov                     User                    if you people not able to do it don't waste my time already experienced with your customer care office by phone           10:19 PM, 20th Nov                     User                    [email-masked]           10:27 PM, 20th Nov                     User                    is it correct mail           10:27 PM, 20th Nov                     User                    I got undelivery  mail           10:27 PM, 20th Nov                   Mohammad                   To link your Shukran card, please follow the below steps:

 
1- Log in your account.

2- Go to My account > Shukran > Link your account here.

3- Follow the provided steps on the webpage

 
Kindly tell us do you have centepoint account?           10:37 PM, 20th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           10:39 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/261990