Subject: Ticket Assigned - Conversation with prachigr
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 20 Nov 2019 17:37:15 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with prachigr prachigr                    hi. I just made a purchase but unable to connect my shukran account to it.           09:19 PM, 20th Nov                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.           09:20 PM, 20th Nov                   Mohammad                   is your account linked with Shukran?           09:20 PM, 20th Nov                     prachigr                    i tried to link it. it isn't getting linked.           09:21 PM, 20th Nov                   Mohammad                   To link your Shukran card, please follow the below steps:

 
1- Log in your account.

2- Go to My account > Shukran > Link your account here.

3- Follow the provided steps on the webpage

 
After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           09:24 PM, 20th Nov                     prachigr                    i tried that. getting this msg           09:25 PM, 20th Nov                     prachigr                    Uh oh, something went wrong.
We're sorry, we're working on getting things back on track. In the meantime, get in touch with us if you need help.           09:25 PM, 20th Nov                   Mohammad                   Kindly share screen shot of the error           09:30 PM, 20th Nov                   Mohammad                   and you registered email           09:30 PM, 20th Nov                     prachigr                    [email-masked]           09:31 PM, 20th Nov                     prachigr                             09:34 PM, 20th Nov                   Mohammad                   Thank you for sharing           09:35 PM, 20th Nov                   Mohammad                   We will raise this issue to the concern team you will be updated on your email.           09:36 PM, 20th Nov                     prachigr                    ok           09:36 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/261824