Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 19 Nov 2019 20:12:04 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi my order num is 9761120080           11:43 PM, 19th Nov                     User                    Can u please make sure it gets delivered to me on friday..not before that?           11:43 PM, 19th Nov                   Mohammad                   Hi,thank you for contacting us. I'm Shafeeque .I will be happy to help you.           11:53 PM, 19th Nov                   Mohammad                   we will raise this issue to the  concern team for delivering this on your time           11:56 PM, 19th Nov                   Mohammad                   Is there anything else that i can assist you with ?           11:56 PM, 19th Nov                     User                    No just make sure it gets delivered on friday..wont b able to receive before that..           11:57 PM, 19th Nov                     User                   
  Thats all i need help with thank u           11:57 PM, 19th Nov                     User                    I need one more favour please           12:03 AM, 20th Nov                   Mohammad                   yes please           12:03 AM, 20th Nov                     User                    I have orderd wrong shoes i stead can u please edit my order           12:03 AM, 20th Nov                     User                    Instead*           12:03 AM, 20th Nov                   M                   please give a moment           12:04 AM, 20th Nov                   M                   i'm just searching           12:04 AM, 20th Nov                   Mohammad                   We are sorry after placing the order it can't be modified but you can return it and exchange if it is fallingunder exchange policy           12:05 AM, 20th Nov                     User                    OOOOkay OOOO OOiyOOiyOOiyOOiyOOiyOOiyOOiyOOOOiyOOiyOOiyOOiyOOiyOOiyOOiyOiyOOiyOOiyOOiyOOiyOOOOiyOOiyOOiyO
 OiyOa           12:06 AM, 20th Nov                     User                    Sorry wrong msg can u please update me exchnge policy for this sale           12:06 AM, 20th Nov                   Mohammad                   only shoemart and lifestyle products can be exchanged by visiting the shoemart , lifestyle or centrepoint branches           12:10 AM, 20th Nov                     User                    OOh           12:10 AM, 20th Nov                   Mohammad                   provided that the item is available in the store           12:10 AM, 20th Nov                     User                    Okay thanks           12:11 AM, 20th Nov                   Mohammad                   Is there anything else that i can assist you with ?           12:11 AM, 20th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           12:11 AM, 20th Nov                                          View conversation in Freshchat https://la
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