Subject: Ticket Assigned - Conversation with Talking Candy
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 14 Nov 2019 11:12:19 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Talking  Candy Talking  Candy                    Hello           02:26 PM, 14th Nov                   Bot                   Hi again!           02:26 PM, 14th Nov                     Talking  Candy                    Yes           02:26 PM, 14th Nov                   Mohammad                   Hi, I'm Shafeeque .
How may I help you?           02:29 PM, 14th Nov                     Talking  Candy                             02:29 PM, 14th Nov                     Talking  Candy                    SSir           02:29 PM, 14th Nov                     Talking  Candy                    Sir           02:29 PM, 14th Nov                     Talking  Candy                    Today I get my delivery from shoemart           02:30 PM, 14th Nov                     Talking  Candy                    This experience really gave me a big shock towards the company           02:30 PM, 14th Nov                     Talking  Candy                             02:31 PM, 14th Nov                     Talking  Candy                             02:31 PM, 14th Nov                     Talking  Candy                    I order 4 products           02:31 PM, 14th Nov                     Talking  Candy                    But one of them maybe wearable but 2nd order is not           02:32 PM, 14th Nov                     Talk
 ing  Candy                    What I can do now           02:32 PM, 14th Nov                     Talking  Candy                    I am from al ain           02:32 PM, 14th Nov                     Talking  Candy                    Al wagan           02:32 PM, 14th Nov                     Talking  Candy                    It's a gift for my family           02:33 PM, 14th Nov                   Mohammad                   Sorry for the inconvenience caused we request to go to the nearest store and exchange or return it           02:36 PM, 14th Nov                   Mohammad                   we are really sorry for that and assure you that it will not happen again           02:36 PM, 14th Nov                     Talking  Candy                    Hopefully           02:37 PM, 14th Nov                     Talking  Candy                    I want to change it           02:37 PM, 14th Nov                     Talking  Candy                    Not return           02:37 PM, 14th Nov         
             Talking  Candy                    I am not possible to go anywhere because of my duty           02:37 PM, 14th Nov                     Talking  Candy                    That's why I order it from online           02:38 PM, 14th Nov                     Talking  Candy                    Where I found out from your company.i am in Al wagan. Al ain mall have any item like this one           02:39 PM, 14th Nov                     Talking  Candy                    ?           02:39 PM, 14th Nov                   Mohammad                   Sorry products can be  exchanged only the store           02:49 PM, 14th Nov                   Mohammad                   Or you can   return your product within 14 days using one of the following options:
1- You can call our customer support team on (800- 8006927) to book your returned product.

2- You can also book the returned product online by logging in to your account, going to the order book, and then clicking on "Order Number" from this page ([email-masked]). That you want to return.

3- You can visit the nearest Centrepoint branch and return the product to the branch.           02:52 PM, 14th Nov                     Talking  Candy                    Where I find my same same order           02:54 PM, 14th Nov                     Talking  Candy                    Is it able able           02:54 PM, 14th Nov                     Talking  Candy                    ??           02:54 PM, 14th Nov                   Mohammad                   It may be available in the store or you can place another order and we will deliver it on priority basis.           03:04 PM, 14th Nov                   Mohammad                   Sorry on again.           03:04 PM, 14th Nov                   Mohammad                   Is there anything else that i can assist you with ?           03:09 PM, 14th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:12 PM, 14th Nov                                          View co
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