Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Nov 2019 08:22:32 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi there           11:46 AM, 12th Nov                     User                    I have received my order 9759898622 yesterday           11:47 AM, 12th Nov                     User                    and https://www.centrepointstores.com/ae/en/School/Stationery-Sets/LIFESTYLE-Maped-8-Piece-Safety-Scissors-Set/p/161689581 is missing from it           11:47 AM, 12th Nov                   Mohammad                   Hi, I'm Shafeeque .I will be happy to assisst you           11:53 AM, 12th Nov                   Mohammad                   we apologise for the inconvenience           11:53 AM, 12th Nov                     User                    what is the next step Shafeeque           11:54 AM, 12th Nov                   Mohammad                   can you please tell which items is missing           11:54 AM, 12th Nov          
            User                    https://www.centrepointstores.com/ae/en/School/Stationery-Sets/LIFESTYLE-Maped-8-Piece-Safety-Scissors-Set/p/161689581           11:55 AM, 12th Nov                   Mohammad                   As i can see this item (Maped 8-Piece Safety Scissors Set) has been delivered to you           11:57 AM, 12th Nov                     User                    No it has not been received           11:58 AM, 12th Nov                     User                    it is not there in the package           11:58 AM, 12th Nov                     User                    rest of the items are there           11:58 AM, 12th Nov                     User                    but this one is not there           11:58 AM, 12th Nov                   Mohammad                   This issue will be raised to the concern department and we will get back to you on your registered Email Id.           12:22 PM, 12th Nov                   Mohammad                   It was a pleasure assi
 sting you. Thank you for shopping with us.           12:22 PM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/243523