Subject: Ticket Assigned - Conversation with Drumming Wayfarer
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Tue, 12 Nov 2019 06:41:09 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Drumming Wayfarer Drumming Wayfarer                    So will you now refund the correct item?           09:43 AM, 12th Nov                   Mohammad                   Hi, I'm Shafeeque .I will be happy to assisst you 
How may I help you?           10:08 AM, 12th Nov                     Drumming Wayfarer                    Ok so a refund was initiated but it’s for the wrong item           10:08 AM, 12th Nov                     Drumming Wayfarer                    it should be for the cake stand 55 aed not the two tier stand 37 aed           10:09 AM, 12th Nov                     Drumming Wayfarer                    can you get this rectified ASAP           10:09 AM, 12th Nov                     Drumming Wayfarer                    Floral Print Cake Stand with Server - 28.3x11.8x10.7 cms           10:10 AM, 12th Nov                   Mohammad                   Can you please provide the Order no.so that we can help you properly.           10:22 AM, 12th Nov                     Drumming Wayfarer                    236903 is the case number           10:23 AM, 12th Nov                     Drumming Wayfarer                    9759101101 is the order number           10:24 AM, 12th Nov                   Mohammad                   kindly give us some time to check           10:34 AM, 12th Nov                     Drumming Wayfarer                    am waiting           10:35 AM, 12th Nov                   Mohammad                   As i can see that the refund is processed for the returned  item this item (Cherry Blossom Print 2-Tier Cake Stand - 27x19 cms) is returned and refund 37 has been initiated .           10:38 AM, 12th Nov                     Drumming Wayfarer                    But that’s the incorrect item this is what I’m saying for 2 days           10:39 AM, 12th Nov                     Drumming Wayfarer                    The wrong item has been refunded           10:40 AM, 12th Nov                     Drumming Wayfarer                    it’s should be the Floral Print Cake Stand with Server - 28.3x11.8x10.7 cms           10:40 AM, 12th Nov                   Mohammad                   Is there anything else that i can assist you with ?           10:40 AM, 12th Nov                     Drumming Wayfarer                    are you understanding what I’m saying           10:40 AM, 12th Nov                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:40 AM, 12th Nov                     Drumming Wayfarer                    the invite t item has been refunded           10:41 AM, 12th Nov                     Drumming Wayfarer                    item           10:41 AM, 12th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/243300