Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Nov 2019 11:22:11 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I would like to return my items.           02:41 PM, 11th Nov                     User                    https://www.centrepointstores.com/sa/en/my-account/order/6450195704?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_en           02:41 PM, 11th Nov                     User                    This is my items.           02:41 PM, 11th Nov                   Mohammad                   Hi, I'm Shafeeque           02:59 PM, 11th Nov                   Mohammad                   kindly give us some time to check           02:59 PM, 11th Nov                     User                    Hi           02:59 PM, 11th Nov                     User                    Okay           03:00 PM, 11th Nov                   Mohammad                   As i can see your order is In Transit you can refuse the shipment .        
    03:04 PM, 11th Nov                     User                    How can I do that           03:05 PM, 11th Nov                   Mohammad                   Is there anything else I can help you with?           03:05 PM, 11th Nov                     User                    How?           03:06 PM, 11th Nov                   Mohammad                   when the delivery partner contacts you for delivery.           03:06 PM, 11th Nov                     User                    Will they call me?           03:06 PM, 11th Nov                   Mohammad                   they will call you within 24-48 hours           03:07 PM, 11th Nov                   Mohammad                   Is there anything else I can help you with?           03:14 PM, 11th Nov                     User                    No that's it.           03:14 PM, 11th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           03:15 PM, 11th Nov              
                             View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/241472