Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Nov 2019 07:59:22 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           11:09 AM, 06th Nov                     User                    I want to know when i will get my order           11:09 AM, 06th Nov                     User                    My courier tracking number is 290062492519 ....i have applied for home delivery           11:11 AM, 06th Nov                   Mohammad                   Hi,I'm Shafeeque,
	Thank you for contacting us.           11:11 AM, 06th Nov                   Mohammad                   Can you please provide the Order no.           11:12 AM, 06th Nov                     User                    290062492419           11:12 AM, 06th Nov                     User                    Sorry not that           11:13 AM, 06th Nov                     User                    My order number is 6449771517           11:14 AM, 06th Nov                     User                    I need home delivery since i had selected for home delivery option           11:15 AM, 06th Nov                     User                    Please tell me when i will receive my order           11:15 AM, 06th Nov                   Mohammad                   kindly give us some time to check           11:19 AM, 06th Nov                     User                    Ok           11:19 AM, 06th Nov                   Mohammad                   Sorry for the inconvenience           11:20 AM, 06th Nov                     User                    Ok           11:20 AM, 06th Nov                   Mohammad                   As i can see your order is " In Transit"  the courier partner will contact you within 24-48 hour for delivery           11:21 AM, 06th Nov                     User                    They told me to collect from store but i will not collect from store since i had selected home delivery           11:23 AM, 06th Nov                     User                    Hello please reply           11:34 AM, 06th Nov                   Mohammad                   Sorry for the inconvenience           11:34 AM, 06th Nov                   Mohammad                   we will raise this issue  to the concern team           11:36 AM, 06th Nov                   Mohammad                   and you will receive a message on your registered email           11:37 AM, 06th Nov                     User                    Ok           11:37 AM, 06th Nov                     User                    Waiting for my delivery           11:37 AM, 06th Nov                     User                    In 2 days           11:38 AM, 06th Nov                   Mohammad                   Thank you for your patience           11:53 AM, 06th Nov                   Mohammad                   we have raised this issue to concern team you will be contacted soon for delivery.           11:53 AM, 06th Nov                   Mohammad                   Please feel free to reach out to us on 8001111027 ( Centrepoint ) or you can drop us an email – [email-masked] (Centrepoint).

Thank you for shopping with us.           11:58 AM, 06th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/231660