Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 05 Nov 2019 10:43:10 +0000

Hi Mohammad shafeeque,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    The email is correct, however I have not received any mail from your team           02:05 PM, 05th Nov                     User                    In Regards the credit note for my order           02:11 PM, 05th Nov                   Mohammad                   Hi,I'm Shafeeque           02:12 PM, 05th Nov                   Mohammad                   Can you please provide your email id           02:12 PM, 05th Nov                     User                    [email-masked]           02:13 PM, 05th Nov                     User                    Сегодня	
 Hello, do you have any update on when babyshop refund money for return of the order 9757176346. I contacted the customer service 5 days ago, but so far I have not received any credit note. The order was returned on the 23rd of October           02:15 PM, 05th Nov                     User                    Are u here??           02:18 PM, 05th Nov                   Mohammad                   Yes           02:19 PM, 05th Nov                     User                    so?           02:20 PM, 05th Nov                   Mohammad                   actually refund will be processed within 24-48 hours since the products could not reach to to the Warehouse .           02:20 PM, 05th Nov                   Mohammad                   We are really sorry           02:21 PM, 05th Nov                     User                             02:21 PM, 05th Nov                     User                    Your colleague said the same 6 days ago           02:22 PM, 05th Nov                     User                    And according to him, items are in the warehouse           02:22 PM, 05th Nov                   Mohammad                   I'm really sorry aramax website is currently down that is why i could not proper information i contact our team regarding this matter           02:24 PM, 05th Nov                   Mohammad                   I'm really sorry aramax website is currently down that is why i could not get proper information i will contact our team regarding this matter.           02:25 PM, 05th Nov                     User                    When money will be paid back?           02:26 PM, 05th Nov                     User                    Three weeks after the return i have npt received any credit note           02:27 PM, 05th Nov                     User                    All your colleagues so far said the same thing ”I contact out team, we will get back to you”           02:29 PM, 05th Nov                     User                    so far, nothing has happened           02:29 PM, 05th Nov                   Mohammad                   the issue has already been raised to the concern team we will solve your issue soon.           02:31 PM, 05th Nov                   Mohammad                   Thank you for your patience           02:31 PM, 05th Nov                   Mohammad                   Is there anything else I can help you with?           02:39 PM, 05th Nov                   Mohammad                   It was a pleasure assisting you. Thank you for shopping with us.           02:42 PM, 05th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/229931