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Date: Thu, 12 Mar 2020 11:59:33 -0700 (MST)

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Subject: Re: Late collection //9770903074/ RP0222000666
From: Shakeeb Arsalan <[email-masked]>
To: vaibhav ohri <[email-masked]>, kiranraju nair <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 7 Mar 2020 11:42:00 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 7 March, 2020 21:09:57 
Subject: Late collection /// RP0222000666 

Hi Team, 

Ticket number: 497149 
Problem Statement: Late collection 
Order Date: Feb 21, 2020 
Order ID: 9770903074 
Tracking ID: RP0222000666 
Assistance Required: Need urgent collection 

Issue Description: The customer raised a return request on Feb 22, 2020. But the item still not collected. 

We have already escalated this case to the courier team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 
Regards, 
Shivani