Subject: RE: Not shipped yet 6459156273
From: Mohammad Shababe Quamar <[email-masked]>
To: Abhilash Kuttalam <[email-masked]>, Prakash Iyangar <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: LMG OMS <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Apoorv Joshi <[email-masked]>, Max Dhahran <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Varun Binani <[email-masked]>, Osama Al Malawani <[email-masked]>
Date: Mon, 9 Mar 2020 15:38:47 +0000

Thanks @Prakash Iyangar<mailto:[email-masked]> @Abhilash Kuttalam<mailto:[email-masked]>

Hi @Seeta Seeta<mailto:[email-masked]> Please do the manual refund and issue the compensation voucher.

Thanks,
Shababe Quamar

From: Abhilash Kuttalam <[email-masked]>
Sent: Monday, March 9, 2020 4:32 PM
To: Prakash Iyangar <[email-masked]>
Cc: LMG OMS <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Max Dhahran <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Varun Binani <[email-masked]>; Osama Al Malawani <[email-masked]>
Subject: RE: Not shipped yet 6459156273

Dear Prakash,

The parcel is not available at the store. Can we process a manual refund for this order as 'Lost in Transit'?
The total order value is SR 374.85

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone - 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7Cd379ef097b1b473efc0d08d7c425d4e0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637193539067861003&sdata=okmDnwA7S9mUwSETkjGeAn0k88h%2FEn42dqMR%2BRoTmT0%3D&reserved=0>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Prakash Iyangar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 9, 2020 2:51 PM
To: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Max Dhahran <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: LMG OMS <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Varun Binani <[email-masked]<mailto:[email-masked]>>
Subject: RE: Not shipped yet 6459156273

@Escalations Dxbteam<mailto:[email-masked]> can you please call the customer and apologize.
Issue a voucher for SAR 500  and close the issue.

@Max Dhahran<mailto:[email-masked]> can you please update the status of the order and if the customer can pick up the order.

Thanks
Prakash

From: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 09, 2020 3:41 PM
To: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Max Dhahran <[email-masked]<mailto:[email-masked]>>; Prakash Iyangar <[email-masked]<mailto:[email-masked]>>
Cc: LMG OMS <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Varun Binani <[email-masked]<mailto:[email-masked]>>
Subject: RE: Not shipped yet 6459156273

Looping in @Prakash Iyangar<mailto:[email-masked]> Multiple times escalated with concern team, but still not getting proper response from KSA team, the below case has been pending from 1st January, and it's direct impact in our customer experience. So please assist on this.

Thanks,
Shababe Quamar

From: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 8, 2020 6:09 PM
To: Max Dhahran <[email-masked]<mailto:[email-masked]>>
Cc: LMG OMS <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Varun Binani <[email-masked]<mailto:[email-masked]>>
Subject: RE: Not shipped yet 6459156273

Dear Jamal,

As per our discussion on Thursday, you were to call the customer and check if the parcel was collected.
We still haven't received any response.

[+] Osama

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone - 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7Cd379ef097b1b473efc0d08d7c425d4e0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637193539067870956&sdata=yyMPW4RIvkyifYb1CXfkPDxID2z%2FIk%2FCwct0JvqfXAw%3D&reserved=0>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 8, 2020 3:35 PM
To: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Max Dhahran <[email-masked]<mailto:[email-masked]>>
Cc: LMG OMS <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Varun Binani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Not shipped yet 6459156273

External email sender, please take precaution.
Hi Team,

Any update ?
Please help us close this ticket the soonest.

Regards
Shakeeb

________________________________
From: "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
To: "max dhahran" <[email-masked]<mailto:[email-masked]>>
Cc: "lmg oms" <[email-masked]<mailto:[email-masked]>>, "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "Varun Binani" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Varun Binani" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 4 March, 2020 20:18:01
Subject: RE: Not shipped yet  6459156273

Dear Jamal,

Please check and confirm if this parcel is present at the store?

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone - 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7Cd379ef097b1b473efc0d08d7c425d4e0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637193539067870956&sdata=yyMPW4RIvkyifYb1CXfkPDxID2z%2FIk%2FCwct0JvqfXAw%3D&reserved=0>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 24, 2020 3:43 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Cc: LMG OMS <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Varun Binani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Max Dhahran <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Subject: RE: Not shipped yet 6459156273

Hi @Sagaya Suresh Kumar<mailto:[email-masked]> @Abhilash Kuttalam<mailto:[email-masked]>

Please close this issue, it's pending from 1st Jan 2020,

Thanks,
Shababe Quamar

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 23, 2020 2:43 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: LMG OMS <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Varun Binani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Max Dhahran <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Subject: Re: Not shipped yet 6459156273

External email sender, please take precaution.
Hi Team,

Any update?
Please help us to get this case closed.

Regards
Shakeeb

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>, "lmg oms" <[email-masked]<mailto:[email-masked]>>
Cc: "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "Varun Binani" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "max dhahran" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 16 February, 2020 18:44:52
Subject: RE: Not shipped yet  6459156273

@LMG OMS<mailto:[email-masked]>

Please update the status.

Sahla status is released.

@Abhilash Kuttalam<mailto:[email-masked]> kindly confirm as well if this order is physically in the store.

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 16, 2020 4:02 PM
To: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Varun Binani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Max Dhahran <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Subject: Re: Not shipped yet 6459156273

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the below concern.

Regards
Shakeeb

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "Varun Binani" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "max dhahran" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 11 February, 2020 15:35:11
Subject: Not shipped yet  6459156273

Hi Team,

Can you please help us in below case and let us know what action do we have to take on the case.

As the case is pending since Jan.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Max Dhahran" <[email-masked]<mailto:[email-masked]>>
To: "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Alghamdi Mohammed" <[email-masked]<mailto:[email-masked]>>, "Varun Binani" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 28, 2020 3:32:18 PM
Subject: RE: Not shipped yet  6459156273

Dear MR Abhilash
The mention order is not in our store

Thanks & Regards,

MUTAHAR

Mobile: +966 599456041
Email: max.DAHARAN MALL @landmarkgroup.com<mailto:[email-masked]>

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Flandmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7Cd379ef097b1b473efc0d08d7c425d4e0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637193539067880913&sdata=MTRt%2BjCNQiX%2FlmpTJgcOXh3khl%2BhsBDvN9PsQ20njnc%3D&reserved=0>
<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FLandmarkArabia&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7Cd379ef097b1b473efc0d08d7c425d4e0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637193539067880913&sdata=RpGgR0MMqOvl0rMhmAc4FtbMELMkP%2FapbgJZ96XSFvw%3D&reserved=0>  <@LandmarkArabia>   <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flandmark-group&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7Cd379ef097b1b473efc0d08d7c425d4e0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637193539067890867&sdata=RI92ocXnZyvs0BdonJDT56HencSTXoWUzKgjZjfJPis%3D&reserved=0>

From: Abhilash Kuttalam
Sent: Tuesday, January 28, 2020 10:52 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Max Dhahran <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Varun Binani <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Subject: RE: Not shipped yet 6459156273

Dear Jessie,

I've reverted to the same on another email for the same case.

@Varun Binani<mailto:[email-masked]> - We're awaiting your update on the parcel status.

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone - 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7Cd379ef097b1b473efc0d08d7c425d4e0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637193539067890867&sdata=h%2Fac063J506k1mmtet9NYCZUy1vp5dzRxap3LPj0hZE%3D&reserved=0>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 28, 2020 11:08 AM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Max Dhahran <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Subject: RE: Not shipped yet 6459156273
Importance: High

@Abhilash Kuttalam<mailto:[email-masked]> @Alghamdi Mohammed<mailto:[email-masked]>

Please help us confirm whether this item has been physically received in the store.

This has been escalated since January 7 with no reply from the team.

Would appreciate your support.

Store code: Max60306

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 27, 2020 9:54 PM
To: Max Dhahran <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Subject: Re: Not shipped yet 6459156273

External email sender, please take precaution.
Hi Team,

Any update ??

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "max dhahran" <[email-masked]<mailto:[email-masked]>>, "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 18 January, 2020 23:31:23
Subject: Fwd: Not shipped yet  6459156273

Hi Team,

Kindly assist with the following response.

Regards
Shakeeb
________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 18 January, 2020 22:36:27
Subject: Not shipped yet  6459156273

Hi Team

There is no response from store , kindly check and revert

Thanks
Ahmad

Please take a look at ticket #392789

Hi Team,
Reminder
Problem Statement: Late Delivery C&C
Order Date : Jan 1, 2020
Order ID: 6459156273
Store Code: Max60306
Tracking ID: 645915627322999991

Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.?
Kindly check and revert
Regards,
Ahmad

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