Subject: RE: Lost ITEMS - 6459909475
From: Malik Ismail <[email-masked]>
To: Bm olmriyadh <[email-masked]>, Olm Riyadh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>, Bm olmriyadh <[email-masked]>, Olm Riyadh <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Riyadh Conloc. Outbound" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ahmad Daher <[email-masked]>, Parvez Khan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 26 Feb 2020 04:41:48 +0000

Hi @ksalmglogistics Rydconloc<mailto:[email-masked]>, @Olm Riyadh<mailto:[email-masked]>, @Bm olmriyadh<mailto:[email-masked]>,

As per customer only item 160908454 received for FP01071000467.

Please check and confirm if remaining items was shipped.

Regards,
Malik Ismail
From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, February 23, 2020 7:05 PM
To: ksalmglogistics Rydconloc <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Bm olmriyadh <[email-masked]>; Olm Riyadh <[email-masked]>; Riyadh Conloc. Outbound <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ahmad Daher <[email-masked]>; Parvez Khan <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Re: Lost ITEMS - 6459909475

External email sender, please take precaution.
Hi Team,

Any update ?

Regards

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "ksalmglogistics Rydconloc" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Riyadh" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Parvez Khan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 17 February, 2020 22:23:22
Subject: Re: Lost ITEMS - 6459909475

Hi Team ,

still waiting for your update,

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rydconloc Logistics" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Riyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "Sagaya Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "Parvez Khan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 9, 2020 3:29:13 PM
Subject: RE: Lost ITEMS - 6459909475

Dear Apoorv, we will update you soon…

Thanks
Arish.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: 08 February, 2020 6:58 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>
Subject: Lost ITEMS - 6459909475

External email sender, please take precaution.
Hi Team,

Kindly help us close the below case. We are not receiving any response on this case from the concerned teams.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "ksalmglogistics Rydconloc" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 20, 2020 11:16:15 PM
Subject: Fwd: MISSING ITEMS - 6459909475

Hi Team,

Any update regarding the following concern.

Regards
Shakeeb

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "ksalmglogistics Rydconloc" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 17 January, 2020 07:03:19
Subject: MISSING ITEMS - 6459909475

Dear Team,

AWB: FP01071000467

Customer is reporting he did not receive this complete shipment while this is showing delivered as per tracking. Could you please share a POD for the same.

Please update us on the same on priority as the customer is chasing us for these items daily.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 17, 2020 6:58:41 AM
Subject: Fwd: MISSING ITEMS

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 17, 2020 6:57:24 AM
Subject: MISSING ITEMS

Hi Team,

The below case the order has been shipped in two shipments Aramex and LMG couriers and the customer complained receiving only one item under Aramex shipment. The customer is daily inquiring about his missings items as have been shown on HYBRIS delivered, kindly follow up with concerned team as the order was prepaid.

Hi Team,

Problem Statement: (Missing items) The customer insist not receiving the items
Order Date :Jan 6, 2020
Order ID: 6459909475
Tracking ID: FP01071000467
Assistance Required: Need missing items
Issue Description: The customer complained receiving only one item which has been shipped by Aramex, Under the consignment details we can see that all the items have been shipped/Delivered from our side including the LMG shipment.
The missing items under LMG internal consignment are:
1- 158507369 - - flormar Supershine Lipstick
2 - 161902293 - - Set of 5 - Plain Boyshorts with Elasticised Waistband
3- 159752591 - npw - npw Bamboo Charcoal 3-Step Mask
4- 160908454 - - Syloon Action Chrome Plated Pen
5- 161932848 - - Juniors Printed Socks with Cuffed Hem - Set of 3
Kindly follow up, check and update us asap.

Regards,
Algaily

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com