Subject: Re: BABYSHOP item not working.
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>
Cc: Bswh Rydecom <[email-masked]>, Jamshid Kurikkal <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Sachin Maheshwari <[email-masked]>, sujeewa hurbert <[email-masked]>
Date: Mon, 17 Feb 2020 08:51:51 -0700 (MST)

Hi Team, 

Kindly let us know weather the issue has been fixed or not. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Sagaya Suresh Kumar" <[email-masked]> 
To: "Fauzan Ahmad . Musalman" <[email-masked]>, "Bswh Rydecom" <[email-masked]>, "Jamshid Kurikkal" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Sachin Maheshwari" <[email-masked]>, "sujeewa hurbert" <[email-masked]> 
Sent: Wednesday, 12 February, 2020 12:53:49 
Subject: RE: BABYSHOP item not working. 

Dear Team – Please assign team to fix this case !! 

Problem Statement: BABYSHOP item not working. 

Order Date : 17-Jan-2020 

Order ID: 6461478895 

Item ID- 161602490 - - Graco Printed Lovin Hug Baby Swing ( SAR 439.00 ) 

Tracking ID: S000457085165 

Issue Description: Customer emailed us informing that he/she received the item( 161602490 - - Graco Printed Lovin Hug Baby Swing ) on 19/01/20 but the item which they received is not working he is not sure if is it a manufacture problem or there is a special way to put it on. 

Now customer is asking for help regarding that. So we request you to check this and help him ASAP. 

Regards 

Sagaya Suresh 

+966 565165997 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Wednesday, February 12, 2020 9:35 AM 
To: Sagaya Suresh Kumar <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]> 
Subject: BABYSHOP item not working. 

External email sender, please take precaution. 

Hi Team, 

Regards, 

Fauzan 

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