Subject: Order Delay - 6461783270
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Sun, 16 Feb 2020 03:00:52 -0700 (MST)

Hi Team, 

Kindly assist in closing the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 11 February, 2020 14:55:14 
Subject: Late Shipping(6461783270) 

Hi Team, 

Problem Statement: Late Shipping 

Order Date : 19 Jan 2020 

Order ID: 6461783270 

Tracking ID: 646178327023999991 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 19 Jan 2020 and till now he has not received the order. As per the hybris the order status is ready to be shipped. 

Customer is chasing us for his/her order so we request you to expedite the delivery date. 

Regards, 
Abhishek Borgaonkar