Subject: Re: Assistance: Order: 6460840104, Case id - 434329
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked]
Date: Sat, 15 Feb 2020 03:54:42 -0700 (MST)

Hi Team, 

Kindly advise if there is an update on the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Malik Ismail" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Venkata Burle" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, 12 February, 2020 15:08:01 
Subject: RE: Assistance: Order: 6460840104, Case id - 434329 

Hi [ mailto:[email-masked] | 
@Venkata Burle ] , 

Please advise for PayPal refund status as refund not showing initiated on Hybris. Order 6460840104 

[ https://landmark.atlassian.net/browse/REL-82517 | https://landmark.atlassian.net/browse/REL-82517 ] 

Regards, 

Malik Ismail 

From: Seeta Seeta <[email-masked]> 
Sent: Wednesday, February 12, 2020 1:04 PM 
To: Malik Ismail <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; ali inayat <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Assistance: Order: 6460840104, Case id - 434329 

External email sender, please take precaution. 

Hi Malik, 

Can you please help me in this case? 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "ali inayat" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 5, 2020 12:40:22 PM 
Subject: Assistance: Order: 6460840104, Case id - 434329 

Hi Team, 

We request you to look into the issue as one item (161886391 - - Lee Cooper Printed Jacket with Long Sleeves and Hood) from the order id - 6460840104 has been canceled successfully, however, the refund against it has not been processed yet. 

Case id - 434329 

Jira - [ https://landmark.atlassian.net/browse/REL-82517 | https://landmark.atlassian.net/browse/REL-82517 ] 

Last activity on Jira: Forwarded to Arjun with the reqeust - 

In the Order: 6460840104, Item: 161886391 is cancelled. However, refund for this cancellation is not reflecting. 

Please check and update on the same. 

This is a Paypal transaction. 

For your reference screenshot attached. Please do the needful on a priority basis. 

Thank you for your help! 

Regards, 

Manish 

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