Subject: Re: Return item / 9768342346
From: Apoorv Joshi <[email-masked]>
To: Rehan Khan <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 15 Feb 2020 02:42:33 -0700 (MST)

Rehan, 

Please tell the customer, this has been over 14 days and unfortunately as per our return policy we are unable to take used items back. 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, February 15, 2020 2:20:35 PM 
Subject: Return item / 9768342346 

Hi Team, 

Customer is asking to return his item (shoes) but he wore the shoes and then heal got broken and he already passed 14 days. 
But customer is claim that the material was not good. 

So please do the needful. 

Order number - 9768342346 
Ticket number - 457071 

Regards 
Rehan