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Date: Wed, 12 Feb 2020 10:14:12 -0700 (MST)

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Subject: Re: Assistance required: Case id - 446051 Order Number: 6463330398
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked]
Date: Wed, 12 Feb 2020 10:14:10 -0700 (MST)

Hi Team, 

can you please assist to locate where is the order 6463330398, 
Please do the needful. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 12 February, 2020 07:48:48 
Subject: Assistance required: Case id - 446051 Order Number: 6463330398 

Hi Team, 

Kindly assist us to resolve the below issue as the customer is chasing us on continious basis. 
​ 
Problem statement: Order not shipped from the warehouse to the store 

Case id - 446051 
Order Number: 6463330398 
Order Created: Jan 31, 2020 
Order Delivery Mode: Store pickup 
Store: Centrepoint21050 

Assistance required: 1. Urgent deliver to the store 
2. Update the status as ready for Pickup 
3. Call the customer for the collection 

Kindly note that the above order is still not shipped from the warehouse to the store and its consignment status is READY_TO_SHIPPED. 

Kindly expedite the process so that it could be ready for pickup as soon as possible. 

Regards, 
Manish