Subject: RE: REFUND ISSUE :6457078645
From: Mohd Imran <[email-masked]>
To: Arjun Thapa <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Escalations Dxbteam <[email-masked]>, Abdel Moneim <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 8 Feb 2020 15:58:25 +0000

Hi @Arjun Thapa<mailto:[email-masked]>,

Please help us to get this closed.

Regards
Imran

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, February 8, 2020 6:00 PM
To: Mohd Imran <[email-masked]>
Cc: Arjun Thapa <[email-masked]>; Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>; Escalations Dxbteam <[email-masked]>; Abdel Moneim <[email-masked]>
Subject: Re: REFUND ISSUE :6457078645

External email sender, please take precaution.
Hi Imran,

Kindly advise if there is any update on the below case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Arjun Thapa" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Abdel Moneim" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 26, 2020 12:59:19 PM
Subject: RE: REFUND ISSUE :6457078645

Hi @Arjun Thapa<mailto:[email-masked]>,

Refund date- 17 December 2019
Authorization code-145116
Fort id -157653042000004132

Regards
Imran

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 26, 2020 11:26 AM
To: Arjun Thapa <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Abdel Moneim <[email-masked]<mailto:[email-masked]>>
Subject: RE: REFUND ISSUE :6457078645

Hi, Arjun,

Please share the terminal id for the below refund.

Order id- 6457078645
Original RRN-935108252445

Regards
Imran

From: Inayat Ali <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 25, 2020 3:36 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Abdel Moneim <[email-masked]<mailto:[email-masked]>>
Subject: RE: REFUND ISSUE :6457078645

External email sender, please take precaution.
Team- Awaiting response on the request raised.

Thanks
Inayat Ali

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Abdel Moneim" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 12, 2020 8:08:24 PM
Subject: REFUND ISSUE :6457078645

Hi Team,

Could you please help us in below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abdel Moneim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 10, 2020 4:51:05 PM
Subject: REFUND.

HI TEAM.

With reference to this order number # 6457078645.

Customer place order on Dec 17, 2019 for 6 items. 5 items has been delivered and 1 item has been Canceled from our site as it was out of stock.
The refund has been processed for the same on 12/17/19. However customer is claiming the he have not received the amount
and i have pushed back the customer twice and in every time he Insist that he have not received any amount from out site. And he provided Bank
statement from 2019-12-15 to 2020-01-05.

kindly assist.

Regards,
Abdel moneim.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com