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Date: Sat, 8 Feb 2020 08:11:03 -0700 (MST)

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Subject: Re: Delay in delivery - Case id - 407466 Order Number: 6460890997
From: Shakeeb Arsalan <[email-masked]>
To: Mensour <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Mohmed <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 8 Feb 2020 08:11:00 -0700 (MST)

Hi Mensour, 

No action has been taken, 
Customer is coming again and again, Please assist 

From: "Mensour" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohmed" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 3 February, 2020 11:42:46 
Subject: RE: Delay in delivery - Case id - 407466 Order Number: 6460890997 

Hi Fauzan, 

Please note that we’ve already relayed the instructions to the team and will do the needful. 

Regards, 

Mansour shehab 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Monday, February 3, 2020 9:10 AM 
To: Mohmed Musa (SA) <[email-masked]>; Mensour ShehabAlDeen <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; ali inayat <[email-masked]>; Apoorv Joshi <[email-masked]>; [email-masked] 
Subject: Re: Delay in delivery - Case id - 407466 Order Number: 6460890997 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

With reference to AWB: 45063143215. 

Kindly arrange a delivered asap as the customer is chasing us for his order. 

Regards, 

Fauzan 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "ali inayat" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 3 February, 2020 09:14:15 
Subject: Delay in delivery - Case id - 407466 Order Number: 6460890997 

Hi Team, 

Kindly assist us to deliver the below shipment as we have escalated it thrice however as per tracking no action has been taken after 1/18/2020 

Problem statement - Late delivery 

Case id - 407466 

Order Number: 6460890997 

Order Created: Jan 13, 2020 

AWB - 45063143215 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 

Manish