Subject: Are you meeting your customers’ expectations?
From: "Gireesh from Freshworks" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Sun, 26 Jan 2020 21:57:51 +0000 (UTC)

Hi there, Did you know that 72% of customers prefer finding the solution to an issue on their own rather than reaching out to support? Self-service is the need of the hour! Watch the video to know how you can leverage self-service with Freshdesk. Think of the one information your customers ask you often like your refund policy or the payment methods you accept. Go ahead and create an FAQ today, so you don’t have to repeat yourself anymore and your customers can find answers easily. Get Demo Create your FAQs Happy supporting, Gireesh VP of Product @Freshworks P.S. Learn how the University of Sydney has adopted self-service in its support strategy. With lots of ❤️from Freshdesk by Freshworks Message sent by Freshworks Inc at 2950 S. Delaware Street, Suite 201,San Mateo, CA, United States of America. Don't want to receive emails from us? Manage your email preferences here. Powered by Freshmarketer