Subject: RE: COC ID 12992271 Missing Item 161717004 Order 6451957932 AWB 45050731342
From: Parvez Khan <[email-masked]>
To: Malik Ismail <[email-masked]>, Sachin Maheshwari <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Suvadeep Saha <[email-masked]>, Saad Alonaizi <[email-masked]>, "[email-masked]" <[email-masked]>, "Alexander Gomes" <[email-masked]>
Date: Sat, 25 Jan 2020 07:24:24 +0000

Dear Malik

Shipment handover to courier on 29th Dec from our end. please coordinate with customer for delivery acknowledgement.

Dear Ramesh

Please confirm

Parvez Khan
Conloc Ops
4646

From: Malik Ismail <[email-masked]>
Sent: Thursday, January 23, 2020 1:49 PM
To: Sachin Maheshwari <[email-masked]>; Parvez Khan <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Suvadeep Saha <[email-masked]>; Saad Alonaizi <[email-masked]>; [email-masked]
Subject: RE: COC ID 12992271 Missing Item 161717004 Order 6451957932 AWB 45050731342

Hi @Sagaya Suresh Kumar<mailto:[email-masked]>, @Parvez Khan<mailto:[email-masked]>,

Please confirm if below item is delivered.

161717004 - - Juniors Challenger Car Seat with Side Impact

Regards,
Malik Ismail
From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 23, 2020 8:52 AM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: RE: COC ID 12992271 Missing Item 161717004 Order 6451957932 AWB 45050731342

Hi @Malik Ismail<mailto:[email-masked]>,

Do we have a confirmation from courier / warehouse, if this item was delivered or not.

Regards
Sachin
04-5175412

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 30, 2019 8:38 AM
To: Parvez Khan <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>
Subject: RE: COC ID 12992271 Missing Item 161717004 Order 6451957932 AWB 45050731342

Hi @Ramesh Gottimukkala<mailto:[email-masked]>,

Please arrange delivery on urgent basis to close the case with ministry.

Regards,
Malik Ismail
From: Parvez Khan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 29, 2019 5:31 PM
To: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>
Subject: RE: COC ID 12992271 Missing Item 161717004 Order 6451957932 AWB 45050731342

Dear Ramesh

Item Available in conloc kindly arrange delivery...

Regards
Parvez

From: Ramesh Gottimukkala
Sent: Sunday, December 29, 2019 3:54 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>
Subject: RE: COC ID 12992271 Missing Item 161717004 Order 6451957932 AWB 45050731342

Parvez,Suvadeep

Can you please check the ship out status ?

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 23, 2019 10:06 AM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>
Subject: RE: COC ID 12992271 Missing Item 161717004 Order 6451957932 AWB 45050731342
Importance: High

Hi Sachin,

Customer claiming below item is missing. No response from WH and Aramex confirmed 1 parcel received and delivered.

161717004 - - Juniors Challenger Car Seat with Side Impact Protect - amount SAR 240.30

Please advise.

Regards,
Malik Ismail
From: Omer Saeed (SA) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 18, 2019 5:34 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohmed Musa (SA) <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>
Subject: RE: COC ID 12992271 Missing Item 161717004 Order 6451957932 AWB 45050731342

External email sender, please take precaution.
Dears,

Kindly note shipment received from shipper 1 item and delivered to customer same.

Best Regards
Omer Saeed (SA)

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 18, 2019 4:29 PM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>; Omer Saad (SA) <[email-masked]<mailto:[email-masked]>>; Mohmed Musa (SA) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>; ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>
Subject: RE: COC ID 12992271 Missing Item 161717004 Order 6451957932 AWB 45050731342
Importance: High

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Aramex Team,

Please check and confirm for AWB 45050731342 AS 1 item is missing.

Awaiting your feedback. COC case.

Regards,
Malik Ismail
From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 18, 2019 2:32 PM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Saad Alonaizi <[email-masked]<mailto:[email-masked]>>
Subject: COC ID 12992271 Missing Item 161717004 Order 6451957932 AWB 45050731342
Importance: High

Hi Team,

Please confirm if below item was shipped or not. Customer claiming is missing.

161717004 - - Juniors Challenger Car Seat with Side Impact Protection

Regards,
Malik Ismail
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com