Subject: RE: No reply from the Product inquiry Team - Ticket No 398062
From: Tuan ZafranMunna <[email-masked]>
To: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Moazzam Khan <[email-masked]>, Kotian Ravindra <[email-masked]>, Anupama Maharjan <[email-masked]>, Adisha Dua <[email-masked]>, Anees Mansoor <[email-masked]>, Aldrin Patron <[email-masked]>
Date: Tue, 21 Jan 2020 14:23:51 +0000

Dear All,

Below Mentioned  Mattel Hot Wheels 5 in 1 trolly bag 14inches.

Thanks
Munna

From: Moazzam Khan <[email-masked]>
Sent: Tuesday, January 21, 2020 9:19 AM
To: Tuan ZafranMunna <[email-masked]>
Subject: FW: No reply from the Product inquiry Team - Ticket No 398062

Please check this
From: Kotian Ravindra <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 21, 2020 8:14 AM
To: Moazzam Khan <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; Aldrin Patron <[email-masked]<mailto:[email-masked]>>; Anees Mansoor <[email-masked]<mailto:[email-masked]>>; Adisha Dua <[email-masked]<mailto:[email-masked]>>; Anupama Maharjan <[email-masked]<mailto:[email-masked]>>
Subject: FW: No reply from the Product inquiry Team - Ticket No 398062

Dear Mr. Moazzam,

Find below trial mail for customer inquiry for School Bag as per the bar code I checked at on site it is Mattel Hot Wheels 5 in 1 trolly bag. Please handle this case and do the needful.

Thanks & Regards,

Ravi Kotian
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 20, 2020 9:58 PM
To: Aldrin Patron <[email-masked]<mailto:[email-masked]>>; Kotian Ravindra <[email-masked]<mailto:[email-masked]>>; Anees Mansoor <[email-masked]<mailto:[email-masked]>>; Adisha Dua <[email-masked]<mailto:[email-masked]>>; Anupama Maharjan <[email-masked]<mailto:[email-masked]>>
Cc: Inayat Ali <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: No reply from the Product inquiry Team - Ticket No 398062

External email sender, please take precaution.
Hi Team,
​
Customer wants to know the size of the trolley bag, how many inches is this trolley bag. Please find below link for the product.​
​
https://www.babyshopstores.com/ae/en/Baby-%26-Moms/School-Essentials/School-Sets/BABYSHOP-Mattel-Hot-Wheels-Printed-5-in-1-Value-Pack/p/161660325

Kindly assist with the required information on urgent basis.

Regards,
Shakeeb.

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 20 January, 2020 22:37:15
Subject: No reply from the Product inquiry Team - Ticket No 398062

Dear Shakeeb,

With regards to ticket no 398062, customer wants to know the size of the trolley bag. I have escalated 3 times to the Product inquiry team but no response from them.

Kindly assist.

Regards,
Nikhil.

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