Subject: RE: C&C cancellation 6453930763
From: Anwar Abdullah <[email-masked]>
To: Manager Zulfi <[email-masked]>, Samudaya Fernando Hewage <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Qazi Mohammed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Arnel Navor <[email-masked]>
Date: Mon, 20 Jan 2020 08:52:03 +0000

Dear @Manager Zulfi<mailto:[email-masked]>,

Pls cancel this item of this order 6453930763 for customer
Item ID : 161764120 >>>>>>>>>>>>> 1 qty

Dear @Samudaya Fernando Hewage<mailto:[email-masked]>,
We need your support on this matter.

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, January 18, 2020 5:38 PM
To: Manager Zulfi <[email-masked]>; Qazi Mohammed <[email-masked]>; Anwar Abdullah <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Inayat Ali <[email-masked]>
Subject: C&C cancellation 6453930763

External email sender, please take precaution.
Hi Team,

Problem Statement : C&C cancellation 6453930763

Order Created : 26-Nov-2019
Order ID : 6453930763
Item ID : 161764120 >>>>>>>>>>>>> 1 qty
Tracking ID : 645393076322999991
Issue Description : The order was placed on Nov 26th 2019. and till now the item is showing on hybris READY_TO_SHIPPED, The customer is chasing us for his refund constantly.

Assistance required : Kindly do the RTS for the item mentioned above , so the customer can be refunded.

Regards
Shakeeb

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