Subject: Re: payment issue//6461027157
From: Inayat Ali <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>
Date: Sun, 19 Jan 2020 06:34:37 -0700 (MST)

Hi Team 

Please assist to collect the due amount for Order ID: 6461027157. 

The customer received the order and it was COD, however, the delivery partner took no money as there was no available receipt/instruction to collect the due amount. 

We checked with the customer and she is happy to pay the due amount. 

Please do the needful or share next step of action. 

Thanks 
Inayat Ali 

From: "ali inayat" <[email-masked]> 
To: "Asjad Hussain" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 19 January, 2020 16:38:00 
Subject: Re: payment issue 

Asjad- As discussed, get the acknowledgement from the customer for payment. 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 19 January, 2020 14:38:29 
Subject: payment issue 

Hi team, 

with reference to order number: 6461027157 

Ticket id: 411253 
The customer placed an order for cash on delivery but the courier team did not take the amount from him at the time of delivery. 

kindly do the needful. 

Regards 
Asjad