Subject: Order status pending // 6460023754
From: M Ataullah <[email-masked]>
To: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Sun, 19 Jan 2020 04:33:55 -0700 (MST)

Hi Team, 

Problem Statement: Order status pending 

Order Date : Jan 7, 2020 

Order ID: 6460023754 
Tracking ID: 646002375422999991 
Store : Centrepoint21046 
Assistance Required: Need Urgent Update, 

Issue Description: Customer placed order on Jan 7, 2020 and till now the customer not received the order. As per the hybris the order status is ready to be shipped. 

The warehouse confirmed the order has been dispatched on 9th jan 2020. kindly update the order, 

it was escalated to Store twice but no needful reply, 

Regards, 
Ataullah