Subject: Re: Order delay//6458976871
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 19 Jan 2020 03:05:11 -0700 (MST)

Hi Team 

Please assist with the second consignment delivery for Order ID: 6458976871, AWB: FC12311000236. 

Thanks 
Inayat Ali 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Sunday, 19 January, 2020 14:21:06 
Subject: Order delay//6458976871 

Hi, 

With reference to order number: 6458976871, customer has placed his order on Dec 30, 2019 and the order was shipped under 2 consignment. Customer received one consignment however they are still waiting for the second one. We have escalated to courier team multiple times, however there is no response from the team. 

Order Date : Dec 30, 2019 
Tracking ID: FC12311000236 

Kindly look into the issue and do the needful. 

Thanks, 
Nitesh