Subject: Fwd: Missing Item / 6459721817
From: Shakeeb Arsalan <[email-masked]>
To: Mushir Khan <[email-masked]>, [email-masked], [email-masked]
Cc: Sagaya Suresh Kumar <[email-masked]>, [email-masked], Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Rehan Khan <[email-masked]>
Date: Sat, 18 Jan 2020 10:10:25 -0700 (MST)

Hi Team, 

Problem Statement: Missing Item 
Order Date : Jan 5, 2020 
Order ID: 6459721817 
Tracking ID: 45060996293 
Assistance Required: Need missing item 

Issue Description: Customer has placed his order on Jan 5, 2020 for 4 items but he claim that he received only 3 items. 
And as you have mention that you delivered all items so please provide us the proof of delivery, so we can take further action on this case. 

Missing item - 161189823, Black Multiple Candle Holder 

Regards 
Shakeeb 

From: "Rehan Khan" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 18 January, 2020 15:07:51 
Subject: Missing Item / 6459721817 

Hi Team, 

Customer has placed his order for 4 items but he received only 3 items. 
So we escalated to warehouse and they did not give us any response. 

Kindly please look at this case. 

Order number - 6459721817 
Ticket number - 395054 

Missing Item number and name -- 161189823 - - Black Multiple Candle Holder 

Looking forward to your reply. 

Regards 
Rehan