Subject: English Language Test - Harsh Rajput
From: Harsh Rajput <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 Apr 2023 10:32:18 -0400

| | Foreign Language Screening Test

Name | Harsh Rajput    /  (+91) 7617416902    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer, Thank you for bringing this issue to our attention. We are apologize for the inconvenience that has cost you. We would like to inform you that you have not received your hand bag till now because our courier tried to deliver your order as per the courier's address. That found wrong that why we are unable to shipped your order.
So, please check the address that can help us to deliver your order as soon as possible and to provide you a better service.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear Abdul, Thank you for bringing this issue to our attention. Homebox team feels apologize for the inconvenience that has cost you. We will forward your complain to our team. Our team will work over your complain and will give you a keen response over your complain. Our team will give you a proper response over your complain as soon as possible. So, please wait for the response we will update you.

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