Subject: English Language Test - Lalhumhim Lalhumhim
From: Lalhumhim Lalhumhim <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 Apr 2023 11:31:11 -0400

| | Foreign Language Screening Test

Name | Lalhumhim Lalhumhim    /  (+91) 09315077036    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | In this case,  we would be apologise to the customer cause to him. And to conferm again where he want to deliver the item address. So, we request to wait till the delivery date was over.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | In this case, We should apologise to the customer for this happened. So, we tell to Cx and replaced and fix for the new one.

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