Subject: English Language Test - Rohit Shukla
From: Rohit Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Apr 2023 06:56:38 -0400

| | Foreign Language Screening Test

Name | Rohit Shukla    /  (91) 8126816165    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello customer
We have delivered your hand bag in your delivery address on the same day when you ordered a products. For any mislead please check again your delivery address and you may also raise your query on your product review as soon as possible we will contact you
Thanku

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Abdul
As per rule and regulations you should inform at the time of installation of your TV cabinet.
On the other hand you have another chance to exchange it,if it is in  guaranty period to our company
Thanku

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