Subject: English Language Test - NISHANT KUMAR
From: NISHANT KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Apr 2023 01:38:07 -0400

| | Foreign Language Screening Test

Name | NISHANT KUMAR    /  (250001) 09760058097    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir,
Good evening, I hope you are doing great.
As I understand what you know about us, so as I see your courier address is wrong that you mentioned in your order. To receive you're order please mentioned your correct address.
Have a good day
Thanku sir.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir,
We Are totally understand and we are also notice your problem and after the 24 hours our team is reached there and check it.
Good day
Thank you.

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