Subject: English Language Test - H Kemwang k
From: H Kemwang k <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 16 Mar 2023 12:03:27 -0400

| | Foreign Language Screening Test

Name | H Kemwang k    /  (+91) 9612465534    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customers,

The status of your order  has been reached in your locality.  It will be delivered  by tomorrow at your given addressed.

Best wishes
×××

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Abdul.

We have taken your note of grievance. We apologize for any inconvenience caused by our team. We will be delighted if you allow us to returned and replaced with new unit.

Best wishes
Homebox  team

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